Sassy Organics Delivery Information
Sassy Organics is an online store located in Melbourne, Victoria. We use Australia Post, as well as other shipping providers to ship all orders and offer FREE standard shipping on orders over $100.00, Australia wide.
Over $100.00 – FREE standard delivery
Under $100.00 – $6 standard delivery
Flat Rate -– $14.95 express delivery
Sassy Organics’ dispatch times
Same day dispatch – for all orders placed by 1.00 pm between Monday and Friday
Following morning dispatch – for all orders placed after 1.00 pm between Monday and Friday
Next day (any time) dispatch – for all orders placed on the weekend and public holidays
You will receive a confirmation email that your order is on its way, including your tracking number.
When will I receive my order?
Please note that the following delivery times are the Australia Post estimates. Times may vary depending on your location (metro versus rural). We cannot be liable for late deliveries due to our carrier’s parcel processing times.
Adelaide, Canberra and Sydney: 2–3 business days
Brisbane and Hobart: 2–4 business days
Country Victoria: 4 business days
Melbourne: 2 business days
Perth: 6 business days
Postcodes within the Express Post delivery network – next day delivery *
* The next business delivery day is applied from the time that Australia Post ships your parcel. You can learn more here.
*Please note that Australia Post has suspended guaranteed next day delivery. Express shipping will take priority over standard shipping, however there is no guarantee that your order will be delivered the following business day.
If you have not received your parcel within a reasonable time, please let us know and we will contact the Australia Post on your behalf. If you have any other enquiry about your delivery, you can email us at email@example.com.
Sassy Organics is now shipping to New Zealand, USA, Canada, UK, Ireland, Singapore and Hong Kong. The final delivery cost is based on the weight of your parcel and displayed at the checkout.
Please note that all import duties, taxes and charges are unable to be included in the item, shipping and handling costs. These charges are the buyer’s responsibility. Please check with the customs office in your country to determine what these additional costs will be before proceeding with purchase. You can also learn more by visiting Australia Post guidelines for New Zealand, USA, Canada, UK, Ireland, Singapore and Hong Kong.
Eco friendly packaging
Committed to environmental sustainability, Sassy Organics only uses eco friendly packaging to protect both your products and the planet. In 2020, we removed all plastic from our packaging, including Australia Post satchels and plastic packaging tape. Sassy Organics now wraps all orders using eco friendly craft paper and locally sourced boxes, to avoid breakages and minimise our eco footprint.
Carbon neutral deliveries
We also use Australia Post’s carbon neutral parcel delivery service, to offset our emissions and ensure all Sassy Organics orders are carbon neutral. You can learn more about our commitments to you, the planet and the animals here.
Where we don't use Australia Post, we use a shipping service provide Shippit. For deliveries booked on Shippit's delivery services, Shippit measures how much carbon is generated by their courier partners from the moment a parcel is picked up to the moment it's delivered. Based on this calculation, Shippit purchases carbon offsets to support projects that prevent and reduce greenhouse gas emissions by the same amount to reduce emissions overall. Not only do Shippit neutralise the carbon emitted by their courier partners, but the offset projects they invest in also deliver economic, community and social benefits. You can learn more about Shippit sustainability here.