Sassy Organics Delivery Information


Sassy Organics is an online store located in Melbourne, Victoria. We use Australia Post to ship all orders and offer FREE standard shipping on orders over $100.00, Australia wide.

Shipping Costs 

Standard shipping
Over $100.00 – FREE standard delivery

Under $100.00 – $7.95 standard delivery
 

Express shipping
Flat Rate -– $14.95 express delivery


Sassy Organics’ dispatch times. 

Same day dispatch ­– for all orders placed by 1.00 pm between Monday and Friday 

Following morning dispatch – for all orders placed after 1.00 pm between Monday and Friday

Next day (any time) dispatch – for all orders placed on the weekend and public holidays 

You will receive a confirmation email that your order is on its way, including your tracking number. 


When will I receive my order?  

Standard shipping 
Please note that the following delivery times are the Australia Post estimates. Times may vary depending on your location. We cannot be liable for late deliveries due to our carrier’s parcel processing times. 

Adelaide, Canberra and Sydney: 2–3 business days 
Brisbane and Hobart: 2–4 business days 
Country Victoria: 4 business days 
Melbourne: 2 business days 
Perth: 6 business days 

Express shipping
Postcodes within the Express Post delivery network – next day delivery * 

Postcodes outside of the Express Post delivery network – see here


* The next business delivery day is applied from the time that Australia Post ships your parcel. You can learn more here

Lost parcel
If you have not received your parcel within a reasonable time, please let us know and we will contact the Australia Post on your behalf. If you have any other enquiry about your delivery, you can email us at info@sassyorganics.com.


International Shipping 

Sassy Organics is now shipping to New Zealand with standard shipping starting from AU $10.00. 

The final delivery cost is based on the weight of your parcel and displayed at the checkout. 


Please note that all import duties, taxes and charges are unable to be included in the item, shipping and handling costs. These charges are the buyer’s responsibility.

Please check with the customs office in your country to determine what these additional costs will be before proceeding with purchase. You can also learn more by visiting Australia Post guidelines for New Zealand orders.

Please note that Australia Post is currently experiencing delays across the country and your parcel may take longer to arrive. Please see Sassy Organics COVID-19 Update page for the latest information.


Eco-Friendly packaging 

Committed to environmental sustainability, Sassy Organics only uses eco-friendly packaging to protect both your products and the planet. In 2020, we removed all plastic from our packaging, including Australia Post satchels and plastic packaging tape. Sassy Organics now wraps all orders using eco-friendly craft paper and locally sourced boxes, to avoid breakages and minimise our eco-footprint. We also use Australia Post’s carbon neutral parcel delivery service, to offset our emissions and ensure all Sassy Organics orders are carbon neutral. You can learn more about our commitments to you, the planet and the animals here.