Sassy Organics Delivery Information

Sassy Organics is an online store located in Melbourne, Victoria. We use Australia Post, as well as other shipping providers to ship all orders and offer FREE standard shipping on orders over $100.00, Australia wide. 

 

Shiping costs

Standard shipping

Over $100.00 – FREE standard delivery

Under $100.00 – $8 standard delivery

Express shipping

Flat rate - $15 express delivery


Sassy Organics’ dispatch times

Same day dispatch ­– for all orders placed by 1.00 pm between Monday and Friday 

Following morning dispatch – for all orders placed after 1.00 pm between Monday and Friday

Next day (any time) dispatch – for all orders placed on the weekend and public holidays 

You will receive a confirmation email that your order is on its way, including your tracking number. 

 

When will I receive my order?

Standard shipping 

Please note that the following delivery times are the Australia Post estimates. Times may vary depending on your location (metro versus rural). We cannot be liable for late deliveries due to our carrier’s parcel processing times. 

Adelaide, Canberra and Sydney: 2–3 business days 
Brisbane and Hobart: 2–4 business days 
Country Victoria: 4 business days 
Melbourne: 2 business days 
Perth: 6 business days 


Express shipping
Postcodes within the Express Post delivery network – next day delivery*  

*The next business delivery day is applied from the time that Australia Post ships your parcel. Learn more by visiting Australia Post.

Next business day delivery is only available within the Express Post next business day delivery network. The national next business day delivery network operates between capital cities (excluding Darwin; and for Perth, delivery into the CBD only) and some major centres. Express eParcel (delivery method used by Sassy Organics) is not covered in the Express Post guarantee.

 

Lost parcel

If you have not received your parcel within a reasonable time, please let us know and we will contact the Australia Post on your behalf. If you have any other enquiry about your delivery, you can email us at info@sassyorganics.com

 

International shipping 

Sassy Organics is now shipping to New Zealand, USA, Canada, UK, Ireland, Singapore and Hong Kong. The final delivery cost is based on the weight of your parcel and displayed at the checkout. 

Please note that all import duties, taxes and charges are unable to be included in the item, shipping and handling costs. These charges are the buyer’s responsibility. Please check with the customs office in your country to determine what these additional costs will be before proceeding with purchase. You can also learn more by visiting Australia Post guidelines for New Zealand, USA, Canada, UK, Ireland, Singapore and Hong Kong.


Eco friendly packaging 

Committed to environmental sustainability, Sassy Organics only uses eco friendly packaging to protect both your products and the planet. In 2020, we removed all plastic from our packaging, including Australia Post satchels and plastic packaging tape. Sassy Organics now wraps all orders using eco friendly craft paper and locally sourced boxes, to avoid breakages and minimise our eco footprint.

Learn more about Sasy Organic's commitment to you, the planet and the animals.