Privacy Policy

SECTION 1 – WHAT WE DO WITH YOUR INFORMATION?

 

When you purchase something from Sassy Organics, as part of the buying and selling process, we collect the personal information you provide us such as your name, physical and postal address, email, date of birth and payment details.


When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

With your permission, we use your email address to email you about our store, new products and other updates.

 

SECTION 2 - CONSENT

 

How do you get my consent?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, (for example, verification of your email address) or provide you with an opportunity to say no.

 

 

How do I withdraw my consent?

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@sassyorganics.com.au or mailing us at: Sassy Organics, PO Box 2665, Dunearn, Vic, 3175.

 

 

SECTION 3 - DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

 

SECTION 4 - NETO

 

Our store is hosted on the Neto Server Farm located in the world class Global Switch Data Centre in Sydney, Australia. Neto provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

Your data is stored through Neto’s data storage, and databases. Neto stores your data on a secure server behind a firewall. The server is quarterly scanned by the Comodo PCI Certification Service to meet Payment Card Industry Data Security Standard (PCI DSS) security requirements. Scanning of the server consists of a three-step process that includes dynamic port scanning; port-level network services vulnerability testing, and web application vulnerability testing.

 

Sassy Organics has access to Neto’s web application firewall to monitor and control advanced security settings for its web store. This includes the ability to run security treat reports by accessing Nato’s web application firewall to block suspicious traffic by IP addresses or country.

 

Furthermore, Sassy Organics offers additional website and credit card transactions by using the industry standard Secure Sockets Layer (SSL). SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. 

 

 

Payment:

 

Sassy Organics utilises the National Australia Bank (NAB) Transact Payment Gateway for processing all our online transactions. As such, NAB will hold your credit card details in its database, meaning no credit card data will enter our web server or environment and no card information will be stored on our website. 

 

The NAB Transact payment gateway complies with the Payment Card Industry Data Security Standards (PCI DSS) – the global mandate by the payment card schemes for merchants and payment processors. 

 

 

SECTION 5 - THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. You can access this information by clicking on these links, NAB Transact Terms and Conditions

 

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

 

Links

 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

 

SECTION 6 - SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL).  The site has a valid Comodo SSL certificate, activated at all times. 

 

Furthermore, to ensure our online store’s data is always unharmed; the server where our site resides is backed up automatically. The backups are stored at multiple off-site locations for 30 days allowing Sassy Organics to roll back at any time to view any mysterious activity or catch anyone misusing our site for further criminal investigation.

 

In addition, we utilise NAB’s Payment Gateway, which complies with the Payment Card Industry Data Security Standards (PCI DSS).

 

 

COOKIES

 

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not.

 

We do not use cookies on our website, however we use Google Analytics to track information about access to our website. This may include information such as location and frequency of visitors to our site.

 

 

SECTION 7 - AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@sassyorganics.com.au or by mail at Sassy Organics, PO Box 2665, Dunearn, Vic, 3175.